“They won’t listen and will only structure our funding the way they want.”
There are some incredibly egotistical and arrogant mortgage brokers out there, who won’t listen to you. There’s bankers, financial planners and insurance brokers who are like this too.
And there are mortgage brokers, and other professionals, who are awesome at interpreting a client’s brief and coming up with a unique solution for their financial goals that, while it may not be what they asked for, totally exceeds their needs and expectations.
What’s key is that you find the right professional for you:
How well do they communicate;
Do they have a reputation for working well with not only their clients but other parties involved in a property transaction like lawyers, accountants and buyers agents;
Are they mobile;
Do they share similar values and see the world in the same way you do;
What types of loans do they specialise in (investment, SMSF, commercial etc – all require some different level of skill set) and;
Do they work with every bank.
And that you then:
Provide clear instructions around what you’re seeking to achieve, and are direct about needs, wants, budget and timing;
Trust that your professional can use their expertise to help you achieve your goals; and
Have honest conversations about when you feel you’re being railroaded or not listened to.
We’re in small business so it’s also important to us that we work with a broker that to some degree understands our business structure. And can also work in nicely with our accountant to access documents (like a report from our tax portals if required)